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FAQ

Questions about quotes, deposits, and how we work.

Clear answers on how quotes and estimates work, what is charged and when, migration and maintenance, and the security boundaries we keep — with search to find what you need quickly.

Straight answersWhat's available now, and what needs review

We are direct about which actions happen immediately and which begin with a review step — especially anything involving payment or your data.

FAQ search

Find your answer fast.

How do quotes work?

The quote wizard captures your project details and produces an estimate range and a proposal-ready request. We review scope with you and confirm details before any commitment.

Do you charge a deposit now?

No. The deposit page records interest only. We confirm scope with you first, then issue an invoice through an approved path — no card is charged on this site.

Are the prices on the pricing page final?

They are starting ranges to help you plan. A firm figure is confirmed after a short intake or audit, because every build differs in scope.

Will I get a confirmation?

Yes — you see an on-screen confirmation with a reference number the moment you submit, and our team follows up by email as part of the review.

Can you migrate my existing website?

Yes. Our migration service captures routes, content, assets, redirects, forms, and analytics, and agrees a rollback plan before cutover so nothing is lost.

Do you handle ongoing maintenance?

Yes. A maintenance retainer covers updates, fixes, content changes, and monitoring response, with monthly scope agreed with you.

Is security part of the build or an add-on?

It is part of every build — hardened forms, security headers, dependency review, and safe deployment boundaries are included, with deeper hardening available as a dedicated service.

How fast do you reply to a quote request?

Usually within one business day. Larger platform requests can take a little longer because a person reviews every submission before we respond.

Build service

Quotes, estimates, and payment

Quotes create a real, reviewable request and produce an estimate range we confirm with you. No card is charged on this site; deposits begin only after review and approval.

  • Quotes create a reviewable request
  • Estimates are ranges, confirmed with you
  • No card charged on this site
  • Deposits begin after review
Build service

Delivery, migration, and maintenance

We can migrate an existing site with redirects and a rollback plan, and keep it healthy afterward under a maintenance retainer scoped to your platform.

  • Existing sites can be migrated safely
  • Redirects and rollback are planned
  • Maintenance retainer available
  • Security reviewed throughout
Explore more

More ways we can help.

Platform Audit

Answer a short, structured questionnaire and we will map your current gaps across scope, security, and delivery readiness — with a clear, prioritized set of next actions before any build begins.

Quote Wizard

A guided wizard captures project type, budget, timeline, integrations, and requirements, then produces a proposal-ready request packet and an estimate range we review with you before anything is committed.

Website Build Service

A fast, secure public website with clear lead flows, accessible and analytics-ready structure, and a clean, documented deployment you can trust and maintain after launch.

Business Website Package

A bounded, professional website package for local and professional-services businesses that need a polished public presence, structured content, dependable lead capture, and a clear support path.

SaaS / Web App Build

A scoped path for authenticated applications, dashboards, workflow tools, and account workspaces — built with authentication readiness, clean data boundaries, and a path to billing when you are ready.

Admin Dashboard Build

Dense, dependable admin surfaces for reviewing records, running approvals, handling support work, and reading reports and system signals — with clear states, permissions, and an audit view.

Customer Portal Build

Portal builds for request tracking, evidence and report delivery, secure file exchange, service status, and account-safe communication between your team and your clients.

E-commerce Build

Catalog, checkout readiness, order-flow planning, fulfilment handoff, and a security review — with live charging enabled only after an explicit approval and readiness check.

Redesign Service

A redesign path for public sites, dashboards, and portals that inventories every existing route, migrates content faithfully, and QAs the result visually so nothing is lost in the move.

Security Hardening

A focused hardening engagement that reviews and tightens forms, security headers, error states, dependencies, and deployment boundaries so your site is resilient before it scales.

Next step

Start with scope, not payment.

Every quote and audit request is reviewed by our team. No card is charged on this site — pricing is confirmed with you first.

Also from HorizonShield: a free website security scan and a governed AI SOC pilot.